Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘us’ or ‘we’ refers to the owner of the website i.e. Roodi Food. The term ‘you’ refers to the user or viewer of our website.

  1. Use of Website The content of the pages of this website is for your general information and use only. It is subject to change without notice. You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  2. Product Information We strive to ensure that all information on this website is accurate and up to date. However, we do not warrant that product descriptions or other content of this site are error-free, complete, current or accurate. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

  3. Pricing and Payment All prices on the website are in Indian Rupee. We reserve the right to change prices and availability of products at any time. We use a secure payment system to ensure the safety of your payment details.

  4. Delivery We aim to deliver all products within 2 working days of receiving your order, but we cannot be held responsible for any delays caused by postal or courier services. We are not liable for any losses, costs, damages or expenses incurred by you or any third party arising directly or indirectly from any failure to meet any estimated delivery date.

  5. Returns and Refunds If you are not completely satisfied with your purchase, please contact us within 1 day of receiving your order to request a refund or exchange. We will only accept returns if the products are in their original condition and packaging, and have not been opened or used. Please note that perishable goods, such as mushrooms, cannot be returned for hygiene reasons. Refunds will be made to the original payment method used to make the purchase.

  6. Limitation of Liability To the extent permitted by law, we exclude all liability for any loss, damage or expense incurred by you or any third party arising from the use of this website, the products we sell or any other matter related to our business. This includes, but is not limited to, indirect or consequential loss, loss of income or profits, loss of data, loss of goodwill or reputation, and loss arising from viruses or other technologically harmful material.

  7. Intellectual Property This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  8. Governing Law These terms and conditions shall be governed by and construed in accordance with he applicable laws of India. Any disputes arising from or related to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Bangalore. The High Court of judicature at Bangalore alone shall have the jurisdiction and the Laws of India shall apply.

  9. Changes to Terms and Conditions We reserve the right to change these terms and conditions at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the new terms and conditions.